Address
Boat O'Craigo458 Maroondah Highway
Healesville VIC 3777
Contact Boat O'Craigo
How can we help?
Whether you are planning a visit, asking about an order, joining the Wine Club or organising an event, this page brings the right contact details and answers together in one place.
Start here
Choose the right enquiry.
Instead of sending every visitor through one general form, this page directs each request to the right team or next action.
Reservations
Bookings
Reserve a wine tasting or table, or review an existing restaurant booking.
Make a booking MembershipWine Club
Ask about memberships, account access, wine selections or upcoming club deliveries.
Email Wine Club CelebrationsWeddings & Events
Enquire about weddings, private events, venue spaces, menus and group options.
Contact Events Shop supportOrders & Delivery
Get help with online orders, delivery timing, damaged items or payment questions.
Send an enquiryContact details
Visit, call or email.
Find the right contact details, opening hours and address information for your visit or enquiry.
Phone
General enquiries03 5962 6899
Cellar Door
- Sales Thursday–Monday, 10am–5pm
- Wine Tastings Thursday–Monday, 10am–4pm
Glasshouse Restaurant
- Weekdays 12pm–3pm
- Weekends 11am–4pm
- Bookings bookings@boatocraigo.com.au
- Wine Club wineclub@boatocraigo.com.au
Postal Address
MailPO Box 231
Warrandyte VIC 3113
General enquiry
Send us a message.
Use the form for general questions, order support or anything that does not fit the dedicated booking, Wine Club or events pathways above.
Already have a reservation?
Changes and cancellations should be completed through the confirmation email wherever possible.
Frequently asked questions
Answers before you need to ask.
Cellar Door & Restaurant
The Cellar Door is generally open Thursday to Monday from 10am to 5pm, with tastings available until 4pm. Restaurant service times vary between weekdays and weekends.
Walk-ins may be accepted when space allows, but bookings are recommended—especially on weekends and public holidays.
Most common dietary requirements can be accommodated with notice. Add them during booking or contact the team before your visit.
Wine Club & Our Wines
Members can update account information through the customer portal or contact the Wine Club team for assistance.
Some wines may be suitable for vegan customers. Final production copy should be confirmed against current winemaking and product information.
Store wine in a cool, dark place with a consistent temperature. Bottles sealed with cork should generally be stored on their side.
Orders & Delivery
Yes. Gift vouchers and gift products can be purchased through the online store, subject to the final Shopify catalogue setup.
Delivery timing depends on the destination and fulfilment schedule. Order confirmation and tracking information will be sent by email.
Photograph the damaged packaging and products, keep the items, and contact the team with your order number so they can assist.
Getting here
Find us in Healesville.
Boat O'Craigo is a short drive from central Healesville, at the foot of the Black Spur ranges.
- Address458 Maroondah Highway
- TownHealesville VIC 3777
- ParkingAvailable on site
Still need help?
We would love to hear from you.
Send a general enquiry or speak directly with the team responsible for your booking, membership, event or order.